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Reference for LANtech Software as a service implementation

“We are a ten person accounting firm and after having sort proposals to replace our terminal server and modernize our accessories and software, we chose to run with Gen-i now Spark, who convinced us that moving to the cloud was the way of the future.

They then recommended we consult with LANtech to manage our migration to the cloud, which they achieved effortlessly, us shutting down early one Friday afternoon and then arriving Monday morning to find the new system all working like clockwork.

We can now say with confidence that the cloud solution we chose was the correct path, LANtech were superb in managing our migration, and their ongoing support ensures the efficient operation of our new system.”

Ashley Short
A R Short & Co Chartered Accountants

My first day in the job

For David Catling of the Registered Master Builders Association (RMBA) his first day on the job couldn’t have started off worse. A week after the Kaikoura earthquake the adjacent Reading Cinema Carpark was condemned and their building evacuated. It would be 3 months before they could return. Locked inside the now empty building was a set of servers that supported 6 branch offices and the thousands of members who use the RMBA websites.

With no access to his servers and an inadequate off-site backup David was in a dire predicament. 

Fortunately for David his previous employer used LANtech as their ICT provider. Having always had a great relationship with the team David got on the phone and asked for help. After careful consideration and clarification of the situation, LANtech swung into action.

The problem for LANtech was how to collect the data from the live servers with no access to the building and no offsite backup. David Catling: “LANtech also could not afford to restart the servers in case they didn’t come back up. They needed to collect this data without affecting the eleven websites that the RMBA support.

LANtech remoted into the servers and installed specialist backup software (AppAssure) and begin copying the data into LANtech’s private cloud infrastructure vOffice.

The team worked around the clock for several days as the fear of aftershocks and equipment failure meant that there wasn’t a moment to spare. Eventually, the old servers were switched off and the domains switched over to LANtech without any RMBA customers detecting a change.

Now the data is safe. LANtech’s vOffice has many levels of redundancy which allows elements to fail without any loss of data. The data is replicated to a Palmerston North data centre every hour and also has 3 additional off-site backups. 

David Catling: “I was hugely relieved when LANtech told me that they had the data and had rebuilt all of the servers. The effort they put in to get us up and running was phenomenal. The way LANtech has set up the environment now means we never have to fear another earthquake.  I’m still afraid of earthquakes! But no longer afraid of their impact on our IT infrastructure and our resiliency to such events…”

So, do you have a disaster recovery plan? A disaster recovery plan has to by its very nature, be tailored to suit individual organisations. If you don’t have a disaster recovery plan or want an independent audit on your current plan feel free to contact us. We are more than happy to discuss what you need.  It’s better to be prepared than caught out.

An urgent relocation of key servers, completed on time, on budget

LANtech has a long-standing business partnership with PAE, and when they wished to move their server infrastructure to be hosted in Palmerston North in a very tight timeframe the challenge was accepted.  Utilising our experience in this area we were able to design, plan, supply and implement the solution within the timeframe and with no impact on the end users. This is what our client said:

“We recently went to LANtech with an urgent requirement to relocate all our servers and services to a data centre in Palmerston North. LANtech put a plan together quickly to protect our data and services, commission new hosting services and network services, and undertake the move. The actual delivery of the change was fantastic. All our systems were moved seamlessly over

the space of a weekend, including the packing-up of our servers, shipping from Wellington and re-installation at Palmerston North. The move was so efficient and effective that there were zero (0) phone calls from our users to the helpdesk on Monday morning. As far as our users were concerned, nothing had changed. Who could ask for a better result than that?”

Bruce Thomas CIO